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Great therapy. Better humans.
Shift Collab is one of Canada’s leading online therapy practices, offering award-winning counselling and mental healthcare from coast to coast. Our curated team of over 125 social workers and psychotherapists collaborate with you to navigate life’s challenges.
Why choose Shift Collab instead of other online therapy services?
Less than 5% of therapists who apply are hired, guaranteeing that you will be collaborating with top-tier professionals in the field.
Our therapists average 11 years of clinical experience, so you can feel confident knowing you're in the care of experienced professionals.
If you're not totally satisfied with your therapist after 30 days, we'll rematch you and give you a free session.
We're open 7-days a week and hyper-responsive, ensuring that you have a hassle-free online therapy experience.
Say hello to our virtual therapists👋
Real people, real support. Our therapists come from all walks of life—but they’re all trained to meet you where you are, with online counselling that’s flexible, effective, and built around you.
Hand-picked for you
We’re really good at matching you with the right therapist and back it up with our
Fit Guarantee™.
Human like you
We’re relatable like a friend but highly trained with unmatched clinical oversight.
In it with you
Whether it's a good day or a tough one, we meet you where you're at, whenever you need.
More than 16,000 Canadians have turned to Shift Collab to feel like themselves again
Our virtual therapists excel in over 80 different specialties and
use over 50 different clinical approaches.
depression & isolation
anxiety, stress & burnout
family & parenting
pregnancy, postpartum & fertility
ADHD & Productivity
identity & sexuality
relationships & intimacy
chronic pain or illness
mood & behavioural disorders
self-esteem
self-esteem
perfectionism & OCD
How our online therapy works
Finding the right therapist can feel overwhelming. We get it. We’re here to change that. At Shift Collab, we make starting online therapy easy, supportive, and—dare we say—actually enjoyable. Whether you're new to virtual counselling or returning to mental health support, we’re with you every step.
Here’s how it works:
Tell us about YOU
Fill out a quick, confidential questionnaire so we can get to know you and what you’re hoping to get from virtual therapy.
Get matched with a therapist
Our care team handpicks a therapist based on your goals, preferences, and personality—no bots, no guesswork.
Curious about online therapy, but not quite sure? Start here.
Not sure what to expect from online counselling? Want to know if it really works? These blog posts cover everything from how to start therapy to what makes a good fit, and why online therapy might just be exactly what you need.
Proud to partner with bold brands that support online therapy in Canada.
Still got questions? We’ve got you.
Totally normal. We’ve got a whole FAQ Centre packed with honest answers to the things you're probably Googling—like how online therapy works, what to expect from your first virtual counselling session, how our therapist matching process works, and how to get started with therapy for the first time.
A few quick answers:
Our online therapists support a wide range of mental health concerns. Whether you're navigating anxiety, depression, ADHD, grief and loss, burnout, relationship challenges, parenting stress, or just feeling stuck—we’re here for it. With over 125 Registered Social Workers and Registered Psychotherapists across 80+ areas of expertise, you’ll be matched with someone who truly gets what you're going through. If you’re in crisis or need immediate support, please call 911 or visit this list of mental health services.
There’s no one-size-fits-all when it comes to therapy approaches—and that’s a good thing. At Shift, your journey is uniquely yours, and we’re here to walk it with you.
Our therapists are trained in a wide range of therapy modalities and often combine them to best support your goals. Some of the most common approaches include Cognitive Behavioural Therapy (CBT), Dialectical Behavioural Therapy (DBT), Emotionally Focused Therapy (EFT), EMDR, Mindfulness-Based Therapy, and more.
Most extended health insurance plans in Canada do cover online therapy, especially when services are provided by a Registered Social Worker (RSW) or Registered Psychotherapist (RP). While psychotherapy and counselling aren't covered under OHIP, ODSP, or OW, they are often included in employer-sponsored health and dental benefits packages.
We recommend checking your plan to confirm coverage for virtual therapy sessions with licensed professionals. Be sure to ask whether your plan includes services from a Registered Social Worker (MSW, RSW) or Registered Psychotherapist (RP).
