hello@shiftcollab.com
TALK TO A REAL PERSON: 1-800-661-8681
.svg){kind=small}
CURRENT CLIENT? BOOK NOW
Great therapy. Better humans.
Shift Collab is one of Canada’s leading online therapy practices, offering award-winning counselling and mental healthcare from coast to coast. Our curated team of over 80+ social workers and psychotherapists collaborate with you to navigate life’s challenges.
Why choose Shift Collab instead of other online therapy services?
CURATED THERAPISTS
Less than 2% of therapists who apply join our team.
PROVEN EXPERIENCE
Our therapists average 11 years of clinical practice.
FIT GUARANTEE
Not the right match after 30 days? We'll rematch you and cover the session.
HIGH-TOUCH SERVICE
Open 7 days a week, with a care team that actually responds.
Over 23,000+ Canadians have chosen us.
Say hello to our virtual therapists
Real people, real support. Our therapists come from all walks of life—but they’re all trained to meet you where you are, with online counselling that’s flexible, effective, and built around you.
Hand-picked for you
We’re really good at matching you with the right therapist and back it up with our Fit Guarantee™.
Human like you
We’re relatable like a friend but highly trained with unmatched clinical oversight.
In it with you
Whether it's a good day or a tough one, we meet you where you're at, whenever you need.
More than 23,000 Canadians have turned to Shift Collab to feel like themselves again
Our virtual therapists excel in over 80 different specialties and
use over 50 different clinical approaches.
depression & isolation
anxiety, stress & burnout
family & parenting
pregnancy, postpartum & fertility
ADHD & Productivity
identity & sexuality
relationships & intimacy
chronic pain or illness
mood & behavioural disorders
Grief & loss
self-esteem
perfectionism & OCD
How our online therapy works
Finding the right therapist can feel overwhelming. We get it. We’re here to change that. At Shift Collab, we make starting online therapy easy, supportive, and—dare we say—actually enjoyable. Whether you're new to virtual counselling or returning to mental health support, we’re with you every step.
Tell us about yourself
Fill out a quick, confidential questionnaire so we can get to know you and what you’re hoping to get from virtual therapy.
Get matched with a therapist
Our care team handpicks a therapist based on your goals, preferences, and personality—no bots, no guesswork.
Start your sessions
Craft a care plan and work towards your goals. Not the right fit? Our Fit Guarantee gets you a free rematch within 30 days.
Curious about online therapy, but not quite sure? Start here.
Not sure what to expect from online counselling? Want to know if it really works? These blog posts cover everything from how to start therapy to what makes a good fit, and why online therapy might just be exactly what you need.
Proud to partner with bold brands that support online therapy in Canada.
Still got questions? We’ve got you.
Totally normal. We’ve got a whole FAQ centre packed with honest answers to the things you're probably Googling—like how online therapy works, what to expect from your first virtual counselling session, how our therapist matching process works, and how to get started with therapy for the first time.
A few quick answers:
What mental health challenges can your therapists support?
Our therapists support anxiety, depression, ADHD, grief, burnout, relationship and parenting stress, and more. With 125+ Registered Social Workers and Psychotherapists across 80+ specialties, we’ll match you with someone who fits.
How do I know what type of therapy I need?
You don’t need to choose a therapy type first. We’ll match you with someone who draws from approaches like CBT, DBT, EFT, EMDR, and mindfulness based on your goals.
Will my benefits cover the cost of therapy?
Most Canadian extended health plans cover online therapy with a Registered Social Worker (RSW) or Registered Psychotherapist (RP). It isn’t covered by OHIP, ODSP, or OW—check your plan for virtual sessions with those credentials.
