Fair policies, better care.
If you’re not 100% happy with your therapist within 30 days of starting therapy, our care team will match you with another Shift Collab therapist and give you a complimentary session.
Our services are often covered by your health insurance. We collect payment at the time of your appointment and provide a receipt for you to submit to your insurance provider.
We accept Mastercard or Visa Debit and Credit cards. Upon booking your first session, you will be asked to input your payment method of choice.
We need at least 24-hour notice to cancel or reschedule your session. Cancellations with less than 24 hours notice or no-shows are subject to a no-show fee of the whole session rate.